Collage of five photographs: an elderly man in a wheelchair smiling with a black dog, a woman and a man discussing with a third person holding papers, an elderly woman with glasses in a library or bookstore, a caregiver talking to a woman in a wheelchair, and a young man in a greenhouse or garden center.

Hillingdon Advice Partnership

Hillingdon Advice Partnership is commissioned by Hillingdon Council to provide an Information, Advice, Guidance and Wellbeing Support Service.

Hillingdon Advice Partnership (HAP) offers a single point of access for residents and users in Hillingdon, providing general and tailored information, advice, guidance, and wellbeing support to local people.

The Service offers support to all adults aged over 18, including those with a physical disability, learning disability, diagnosis of autism or ADHD, mental health needs including dementia, as well as adults seeking advice and information.

Hillingdon Advice Partnership is formed of four local Charities – Age UK Hillingdon, Harrow and Brent, Nucleus Legal Advice, Bell Farm and Disability Advice and Support Hillingdon (DASH).

Referrals to the service can be made by individuals, family members, friends, carers, and professionals. To self-refer or make a referral on behalf of someone else, please fill out the form by clicking on the button below, or you can call us on 020 8044 5676 (9am – 5pm Mon to Fri excluding bank holidays).

The service can be delivered via phone, email or face to face based upon assessed need.

What we offer

An elderly woman with white hair and glasses talking on a corded landline phone, smiling, sitting in a room with green plants and wooden window frames.

Information & Advice

We provide Hillingdon residents over the age of 18 with free, independent advice and information across a wide range of areas, including welfare benefits, housing, finances and debt, care and support needs, and health and wellbeing. 

We can also conduct welfare benefits checks to help you access the support you are entitled to.

Two women smiling and looking at a laptop screen sitting at a wooden table with a green potted plant, sticky notes, and a blue notebook.

Financial & Debt Advice

Our confidential service can support you with advice and assistance in a range of areas including managing your finances, debt, and understanding your housing rights.

Our advisers are knowledgeable and compassionate and will assist you to progress your situation, including supporting you to access specialist, external services.

An elderly woman and a man in a wheelchair sitting together in a decorated room, smiling during a celebration.

Disability Advice

We offer personalised guidance to help you navigate the complexities of disability-related benefits and support services, ensuring you receive the support you are entitled to.

We may also be able to help you understand and access other services and support to enhance your quality of life.

Three women smiling and embracing outdoors in a park, enjoying a sunny day.

Community Outreach

We work with a range of partners across Hillingdon to offer community-based services to support individuals and families in need, including advice surgeries and attending events.

Our partners include libraries, community centres and charities.

An elderly man and woman stretching on a yoga mat indoors, smiling, with large windows and green plants in the background.

Health & Wellbeing Advice

We can provide information to support you to access a wide range of activities to improve your overall health and wellbeing, including community activities, walking groups and volunteering opportunities.

How to contact us for help

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PHONE

Call us for a confidential chat on the number below

Complete our quick contact form and a trained advisor will call you to try and help

A close-up image of a bright yellow sunflower with a green stem and leaves.

ONLINE

Complete our quick contact form and a trained advisor will call you to try and help

Empty white background

ONLINE

Excavator at a construction site

PHONE

Call us for a confidential chat on the number below

020 8044 5676

Our partners

Logo of Microsoft Power BI, a business analytics service by Microsoft.
Logo of Bell Farm Christian Centre featuring a stylized farm with a cross and a family of four holding hands below the farm outline.
Disability Advice and SUpport Hillingdon (DASH) logo
The Hillingdon London coat of arms featuring a shield with various symbols, a lion and a stag as supporters, and a crest with a red creature and wings above. Below, the words 'Hillingdon London' are displayed.
Nucleus logo featuring a stylized yellow spiral shape and the word 'nucleus' in dark green text.